Service & Training

Expert Service and Training for Seamless Sewing Solutions

Maximize the performance and longevity of your sewing equipment with our dedicated service and training programs. We offer expert support, routine maintenance, and technical assistance to ensure your machines operate at peak efficiency. Our tailored training sessions are designed to equip your team with the knowledge and skills needed to handle advanced sewing technologies with confidence. Whether troubleshooting, optimizing processes, or learning new techniques, our service and training solutions are here to help you achieve excellence in every stitch.

With decades of experience, Stocks Sewing Machines Ltd specializes in servicing and repairing industrial sewing machines across a wide range of industries. We understand the critical role your equipment plays in your business, and with skilled technicians becoming harder to find, we’re here to provide the expertise you need. Whether you’re producing intricate garments or heavy-duty industrial products, our knowledgeable team has seen and solved it all, making us your go-to solution for machine repairs.

Our highly skilled technicians are available to assist you remotely via telephone or video calls, in our fully equipped workshop, or directly at your factory.

We offer on-site repairs and charge an hourly rate for travel time, calculated as a round trip from our Leeds Head Office.

Please Note: Warranty-related repairs are free of charge for travelling and time on-site. Warranty issues are confirmed by the technician on-site. Operator error is not covered by warranty.

Industrial Sewing Machine Repair/Service Price Guide (Effective as of 01/01/2025, all prices are + VAT and exclude parts)

Repairs and Services at Stocks Sewing Machines Ltd

Repairs, both on-site at customer premises and at our head office in Leeds, West Yorkshire, are charged at £85 + VAT per hour.

During peak times, we prioritize service and repair calls for customers who have purchased commercial and industrial embroidery machines directly from Stocks Sewing Machines Ltd. This ensures that our customers consistently receive the high level of support and service they expect from us. We also prioritize based on the severity of the issue, meaning customers with a machine fault that renders the machine non-operational will take precedence over general service or light repairs on machines that are still functioning.

Replacement Parts

We stock a wide variety of genuine and compatible high mortality parts for a variety of industrial sewing machines. If we don’t have the part you need in stock, we work with our trusted European partners to supply it as quickly as possible, minimizing your downtime.

Qualifications

Our engineers are fully qualified and are trained directly by Brother and ZSK Stickmaschinen GmbH.

Contact Us

For a no-obligation service quote or expert advice, call us on 0113 242 9378 or email info@stocks.co.uk. Our team is always happy to help!